Thank you for visiting and shopping at www.booksand.me. Following are the terms and conditions that constitute our Delivery Policy.
All orders are subject to product availability. If an item in your order is unavailable, we will ship you the part of your order that is available. When that item becomes available, we will ship you the rest of your order. Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location. The date of delivery for your order may vary due to carrier shipping practices, delivery location, a method of delivery and the number of items ordered, and in addition, your order may be delivered in separate shipments. Additional shipping charges may apply depending on your location and the size of your order. You are responsible for all taxes applicable to the delivery of your order, including sales tax, value-added tax, customs duties and excise duties. If there is any damage to the items that you ordered on delivery, you must contact us within 5 days from receipt of your order.
We process orders between Monday and Friday. Orders will be processed within 2-5 business days after the date that the customer has placed the order and shipped the parcel out the next day after the processing day. Please note that we don’t ship on weekends.
If the product has been back ordered, we will try our best to ship it out as soon as it gets back in stock. Meanwhile, we will inform you on the product page about the shipping time. Please Kindly contact us if you can not wait, we will help you cancel the order.
Countries We can Ship to
Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Hong Kong, Hungary, Ireland, Israel, Italy, Japan, South Korea, Luxembourg, Malaysia, Netherlands, New Zealand
Norway, Poland, Russia, Saudi Arabia, Singapore, Spain, Sweden, Switzerland, Turkey, United Kingdom, United States.
The approximate shipping time
You can expect your package to arrive in 12-20 working days.
/////Shipping time for Products Branded by Books&Me////
Here are our estimated shipping delivery times:
USA: 5-8 business days
Canada: 6-12 business days
World: 10-20 business days
Your order will be sent out on average within 3 days of ordering.
Others: 15-30 working days.
United States: DHL, USPS, CNE.
United Kingdom: Royal Mail.
Canada: Canada Post.
Australia: Australia Post.
New Zealand: New Zealand Post.
France: La Poste.
Norway: Norway Post.
*Please note that these are estimated delivery times only, therefore Books&Me is not guaranteeing delivery dates.
Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Books&Me don’t ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Books&Me is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Book&Me is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do ship interantional.
Our Return Policy provides detailed information about options and procedures for returning your order.